| Table Of
Contents Bushwalkers Bus |
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| Payments Cash, Visa, Master Card, EFT |
- We prefer cash payment " Accept Visa & MasterCard (No Amex)
- Payment requested on last day of service
- We charge a $3.00 credit card administration fee for all sales
- Your EFT payment in advance can be arranged
- All prices include GST [to top]
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| Stove Fuel Supply |
- As you ask, we supply fuel brands as requested or an equivalent item
- Liquid fuel - you pay for actual amount consumed
- Gas Canisters - you pay the full price for used cans, regardless of the amount used
- Canisters are certified full on hand-out
- We donate used gas cans to local scout and guide groups [to top]
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| Gear Hire |
- We provide free collection and return of hire gear from Paddy Pallin Launceston
- No gear- hire services for one way journeys
- You should comply with Paddy Pallin gear hire conditions, we are not responsible for repair and cleaning of hire equipment
- We can clean tents, gaiters, sleeping mats and sleeping bag liners for a minimal fee, please advise your requirements [to top]
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| EPERB (PLB) Hire |
- PLBs can be hired from Tasmanian National Parks Visitor Information Centres and Service Tasmania
- We can provide a return service to Tas National Parks
- Ideally you should hire a PLB from a supplier at home as we may not be able to guarantee availability here at all times [to top]
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| No Show Fee 60% |
- Return and outbound services where you do not meet the agreed service date and time and have not made a very reasonable attempt to contact us to advise
us of your cancellation, you will be charged 60% of the original quotation/ticket value as a no show fee
- We will ask you for credit card details when booking a one way return journey [to top]
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| Late Service Charge 20% |
- If your agreed outbound pick up time with us is missed by more than 2 hours, as a result of your connecting travel delays (air service arrives late) we
may ask you to pay a late fee of 20% of your original quotation/ticket
- We will wait for your arrival, complete your service as agreed, however we reserve the right change or cancel due to safety concerns if we have to
travel on remote country roads after dark in adverse weather conditions [to
top]
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| Early Exits |
- Sometimes walkers finish early, we will endeavour to meet your earlier time or as soon as possible [to top]
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| Luggage Storage & Transfers |
- We provide a secure luggage storage service for round trip services only " No one way services
- We recommend you have travel insurance
- Luggage is returned to you at the start of your return journey with us
- You may choose to have your luggage delivered to your end of walk, accommodation place, before you start your return journey with us.
- This may also include the Lake St Clair Wilderness Resort who may provide a luggage holding service, in the event you are not using their
accommodation, at a cost to you, we will leave your luggage as agreed with the accommodation/resort operator and ask them to secure the items for your
collection at an agreed time
- Our luggage transfer service is free for round trips
- We may not always be able to deliver your luggage several days in advance of your return service with us. Talk to us about our schedule [to top]
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| Travel Insurance |
- You should consider purchasing a travel insurance policy to cover losses, damages and emergency evacuation [to top]
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| The Advice We Provide to You |
- We do our best to provide you with current information about the places we service. You can't solely rely in this information as actual results may
vary [to top]
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| Cancellations |
- You should advise us well in advance of your cancellation
- Cancellations on the day incur a 60% cancellation fee [to top]
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| Quotations Validity Period & Confirmations |
- Our quotations are valid for a period of 21 days
- We will confirm by email or by telephone your booking details
- You should contact us a few days prior to reconfirm your booking [to
top]
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| Meeting Connecting Transport Services |
- We are not responsible for you not meeting connecting transport services
- You should choose make reasonable time to connect to other services in the event that our service is delayed, a result of circumstances beyond our
control [to top]
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| Waldhiem Cabins Key & OLT Pass Collection |
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